ERP, POS, Self-Scanning, Self-Checkout, Cash management, Kiosk, Web shop, Kiosk, Digital signage, Scales, Reverse vending machines, People counting, fiscal devices ….. There are hundreds of solutions and devices in the retail environment which have to be integrated. But the right integration will make the retailer independent from hardware or software provider and reduce the costs dramatically.
A very effective way to increase the company profit is, to automate the business processes and to reduce the costs. Mobile solutions can help your company to optimize the processes. Based on long-term experiences, Service Plus developed a framework for enterprise mobile solutions, MS4. Many business processes are already implemented and available but you can also develop the required processes by yourself.
The right concept to educate your employees can significantly reduce the business risks and directly increase your profit. trainingPLUS is a software library which helps to create and deploy any standard eLearning material within your enterprise. Besides typical content, like video, sound, flash, image and many other, trainingPLUS can also integrate youtube and slideshare.
Service Plus believes, that retailers can only be sucesfull in the future, if they master the existing and upcoming challenges. The biggest challenges is to keep the existing and win new customers and consumers. The shopping trip has to become an experience of happines and enjoyment for the customer, it has to become an essential part of his life. The customers emotions have to be in the focus at every moment.
Upcoming challenges, which are retailers are facing, are related to multi channel retailing, changes in the own product portfolio, different retail formats and process and costs optimizations.
Led by the target to help retailers to master these challenges and to become even more sucesfull in their market, Service Plus developed a special program called Creative Retailing.
Creative Retailing is a program and initiative with the target to analyze the challenges of the retailers, to suggest the right solutions and to implement them. Within this approach, Service Plus is even analyzing those ideas, which seem to be uninteresting on the first view, but may become important in the future.
As part of this initiative, Service Plus is communicating intensively with the retailers and we are educating our employees to be able to understand the needs and pains of the retailers.
Creative retailing will become program, initiative, company strategy, philosophy and way of life of Service Plus and all our employees.
Examples of solutions Service Plus developed based on this approach, is the queue busting solution without the need of an integration, a very effective and financially attractive solution for centralized store management and trainingPLUS, a very flexible software library for eLearning contents.
And in the end Creative Retailing is helping retailers and us to make the visions come true.
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We are successfully working with Service Plus on global level since a long time. We are very glad to cooperate, because Service Plus is providing exactly the services and solutions, which IKEA as a global retailer needs. Due to the future expansion of IKEA in this region we are sure that upcoming challenges will be successfully solved together with our partner Service Plus.
Goran Milenkovic, IT Director, IKEA South-East Europe
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Albania, Tel.: +355695602434 |
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Bosnia, Tel.: +38766806966 |
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Croatia, Tel.: +38513098366 |
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Germany, Tel.: +495252937432 |
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Kuwait, Tel.: +96522497544 |
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Serbia, Tel.: +381216413641 |
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Slowenia, Tel.: +38631832671 |
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UAE, Tel.: +971505579188 |
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