Profile

How to describe the Service Plus company and profile?

We are a young, flexible and creative team of specialists. Specialists who love new technologies and business challenges. We know that only the right combination of technologies at the right moment and in the right way will help our customers to increase and successful run their business.
Since the early beginning our target was, to fulfill our own dreams. And our dreams were, to become an international leading innovator, who really creates added values for the customers. Our successes and long term relationships are proving that we were able to get close to our dreams.
Service Plus today is acting worldwide. Either through own subsidiaries in 8 countries or on project base around the globe.

Retail specific portfolio

Our portfolio is covering

• Store Solutions, especially POS
• Retail Integration aspects
• Mobile solutions
• Support and Services

With own solutions which are installed in many different countries and in different segments of retailing and with very strong partner s like Wincor Nixdorf or Aldata on our side we can say that we can provide right platforms for height professional and optimized retailing.

With own solutions, which are installed in many different countries and in different retail segments  and with very strong partners, like Wincor Nixdorf or Aldata, we can say that we can provide the right platforms and solutions for the most professional and optimized retail processes.

Octopus
Retail Integration Bus, enabling the retailer to become independent from his used applications and peripheral devices, i.e. installation of any scale, Bizerba, Digi or Mettler,  without changing the interface to the ERP system or POS solution. Integrations with Octopus retail specific hardware, like fridge sensors, people counting systems, Reverse vending machines, parking machines or any other proprietary or standard solution in your environment can be achieved on the fly.
Protect your investment by using the most simple integration platform. In addition, secure your data and information exchange between multiple systems – for thousands of transactions per day.

MS4
Framework based mobile solution, perfectly fitting in all retail business processes. Ordering, Inventory, Fixed assets management, Store assessments and many other processes are already existing and can be used out of the box.
trainingPLUS
Tool, which  helps to create the eLearning material to train your employees effectively. Besides application, Service Plus can help you to create and maintain any eLearning content that you need for the training of your employees.

POS
Service Plus provides the world class POS solutions of the leading retail solution manufacturer Wincor Nixdorf. As one of Wincor Nixdorf’s Retail Solution competence centers, Service Plus is able to develop, customize and maintain all retail solutions from the Wincor Nixdorf portfolio, i.e. TP.net, TPLinux, TPAnalyse and others.
As we cover the complete life cycle of the products, Service Plus provides the full range of services.

Our services include:

• Complex rollouts, including staging and installations across the regions
• Hotline, 1st level, 2nd level support, 24hours, 7 days a week
• Hardware maintenance, 24hours, 7 days a week
• Preventive maintenance (professional, technical cleaning and maintenance of the store IT)

Our professional services are comprehensive:

• Application and driver development
• Quality testing services
• Software localization
• Software customization
• Consultancy/Fiscal consultancy
• User, sales, technical and service trainings
• PMI and PM@WN based project management

Download Service Plus profile: Profile

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