Mobile solutions

Mobility can help retailers to reduce the costs significantly. The major reason for that is the possibility to automate existing business processes. But not only the automation of the business  process is an important point, mobility is also opening new possibilities to mobilize the business process. Performing the business process where it really takes place, can save a lot of time.
In order to define, which business processes should be implemented as mobile solution and in order to decide, how to do it, it is important to understand that almost every company has different business processes. Even processes, which look very similar, are most times different. One of such a simple but usually slightly different business process is the inventory management.
The third important point to create or change an existing business process is the information about the environment of the business process where the mobile solution has to be integrated. The mobile process is usually just a small part of the whole business process of the enterprise.

There are many business processes to integrate mobile devices

To summarize the right mobile solution has to fulfill the following requirements:

• Hardware independence
• Modeling of any business process must be easy
• Integration in the existing environment has to be easy and flexible

Guided by these requirements, Service Plus has implemented a framework for mobile solutions, MS4.

MS4 video:

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