Nowadays a POS solution is much more than just piece of software and hardware calculating some values and creating the total. Today we are facing a complex store environment which is controlled by a central intelligence, called POS, connected to many subsystems in a bigger network. Many different elements have to be linked together and work smoothly with each other like self-checkout, personal shopping assistants, queue busting, complex promotions, customer loyalty, central store management, retail specific business intelligence, fraud detection, security systems, cash management concepts and many other elements. All these components have to be controlled by the head office ERP system, but local control has to be present within the store. The store based system is the Point of Sale solution.

Typical store environment
Besides this very complex environment, there are many additional challenges which modern retailers are facing today, like new retail formats, new products and services, new checkout concepts, international requirements, legal requirements, etc. Choosing the right store solution will help the retailer to master these actual challenges and let him get ready for all upcoming future challenges.
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We are successfully working with Service Plus on global level since a long time. We are very glad to cooperate, because Service Plus is providing exactly the services and solutions, which IKEA as a global retailer needs. Due to the future expansion of IKEA in this region we are sure that upcoming challenges will be successfully solved together with our partner Service Plus.
Goran Milenkovic, IT Director, IKEA South-East Europe
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Albania, Tel.: +355695602434 |
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Bosnia, Tel.: +38766806966 |
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Croatia, Tel.: +38513098366 |
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Germany, Tel.: +495252937432 |
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Kuwait, Tel.: +96522497544 |
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Serbia, Tel.: +381216413641 |
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Slowenia, Tel.: +38631832671 |
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UAE, Tel.: +971505579188 |
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